Tag: technology

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Flipping the Script: Using AI to Motivate and Inspire

Every new information technology has sparked fresh panic about the future of teaching.  Plato warned that writing itself would destroy memory and learning. The printing press set off fears that books would undermine scholarly authority. Thomas Edison said that motion pictures would replace schoolbooks. Radio, television, and personal computers each drew the same anxious forecasts, followed in the 2000s by a wave of predictions that online courses would empty out campuses. None of it happened. Each technology reshaped instruction while leaving the teacher-student relationship intact.

Generative AI has now joined the parade, and once again the loudest voices are asking the wrong question. The issue isn’t whether AI will replace faculty. It’s how instruction must adapt so that the human work stays at the center of teaching.

A good place to start is a recent Forbes interview with Ben Gomes, Google’s Chief Technologist for Learning and Sustainability, in which he made one simple point.  The hardest problem in education is motivation. And it’s a problem AI will never solve. “Technology can improve how you learn and the details of it,” Gomes put it, “but the why you learn is a very human thing.”[1] That sentence should sit at the heart of every conversation about reforming college instruction. AI can deliver content, flag errors, generate practice exercises, and personalize feedback faster than any human. None of that addresses the prior question of why a student would bother engaging in the first place.

Gomes grounded the point in a lifetime of watching learners. He observed that high-achieving people almost never credit a book or a tool for unlocking their potential. They credit a person. A teacher who said something, who treated them differently, who made them feel that the work of learning mattered. Once that feeling took hold, the student could run forward on their own, and the tools became accelerators. But the ignition was always human. Decades of educational research echo the finding, with thousands of studies placing teacher-student relationships and instructor clarity among the strongest predictors of learning, well ahead of any technology.[2] If motivation comes from relationships rather than from content delivery, then any reform that pushes instructors further from their students is moving the wrong direction.

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Welcome to Cyberschool

While technology always has played a role in education , it went into hyperdrive with the pandemic-driven move to online learning. Up to this point, economic pressures and growing student numbers already were causing a panic in education. Schools were struggling to trim budgets as “accountability” scrutinized everyone. These extant conditions presented an upside to some of the changes that would occur.  Most dramatically, the shift to doing schoolwork at home eliminated shortfalls in classroom space and, at least temporarily, student housing as well. As the pandemic continued the share of higher education offered online jumped from 10 percent in 2019 to 33 percent a few years later.[i]  But as everyone now knows, so-called “distance learning” isn’t for everyone and doesn’t work for all kinds of material.  Research shows that one-size-fits-all character of mechanical course delivery disadvantages students of many kinds.

Online schooling isn’t as new as you might think. The idea of distance learning dates to vocational and self-improvement correspondence courses of the eighteenth century, which arose with improvements  in mail delivery systems. Often cited as an early example was a shorthand course offered by Caleb Phillips, advertised in a 1721 edition of Boston Gazette with claims that “students may by having several lessons sent weekly to them, be as perfectly instructed as those that live in Boston.”[ii] By the 1800s all manner of vocational skills were being taught by mail, as well hobbies like drawing and painting. The University of London became the first college to offer distance learning degrees in 1858. By the end of the century, learning by mail had become big business for institutions like the Pennsylvania-based International Correspondence Schools (ICS). In the decade between 1895 and 1905, ICS grew from 72,000 to 900,000 students signing up to learn technical and management skills.[iii] Much of this growth was due to the innovation of sending entire textbooks rather than single lessons, along with promotion by a large in-person sales team. Continue reading “Welcome to Cyberschool”